Versand

SHIPPING POLICY

This Shipping Policy explains how orders placed with Valmont Pagani are processed, shipped and delivered.

1. Order Processing

Orders are usually processed within 1 to 3 business days after payment confirmation.

Processing times may be longer during high-demand periods, product launches, holidays, or when additional verification is required.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information, where available.

2. Shipping Times

Estimated delivery times vary depending on your location, destination country, carrier performance, customs procedures and local delivery conditions.

Estimated delivery times:

- United States: 7 to 30 business days after dispatch
- United Kingdom: 7 to 30 business days after dispatch
- European Union: 7 to 30 business days after dispatch
- Canada, Australia and other international destinations: 10 to 35 business days after dispatch

Remote areas, customs delays, peak seasons or carrier disruptions may extend delivery times.

Unless a different delivery period is clearly agreed with you at checkout, orders will be delivered within 30 days. If delivery is delayed beyond the applicable timeframe, please contact us so we can investigate and provide a solution in accordance with applicable consumer law.

3. Shipping Costs

Shipping costs, if any, are shown clearly at checkout before you place your order.

If free shipping is available, this will be displayed before checkout.

You will not be charged hidden shipping fees by Valmont Pagani after placing your order.

4. Duties, Taxes and Import Fees

Depending on your delivery country, orders may be subject to import duties, taxes, VAT, customs fees or handling charges.

Where applicable, taxes and duties may be calculated and displayed at checkout. If they are not included at checkout, they may be charged by your local customs authority or carrier upon delivery.

Valmont Pagani is not responsible for delays caused by customs processing.

5. Delivery Restrictions

We may be unable to ship to certain countries, regions, military addresses, P.O. boxes, freight forwarding addresses or restricted locations.

If we cannot ship to your address after your order is placed, we will contact you and issue a refund if delivery is not possible.

6. Tracking

Once your order has shipped, tracking information will be sent by email where available.

Tracking updates may take a few days to appear after the package has been handed to the carrier.

7. Incorrect Address

Please make sure your shipping address is complete and accurate before placing your order.

Valmont Pagani is not responsible for delays, failed deliveries or lost packages caused by incorrect or incomplete addresses provided by the customer.

If an order is returned to us due to an incorrect address, we may contact you to arrange reshipment. Additional shipping fees may apply.

8. Lost or Delayed Packages

If your order has not arrived within the estimated delivery period, please contact us at:

support@valmontpagani.com

We will investigate with the carrier and provide the appropriate solution.

If the package is confirmed lost, we may offer a replacement or refund in accordance with applicable law.

9. Damaged Packages

If your order arrives damaged, contact us as soon as possible with photos of the item and packaging.

Email:

support@valmontpagani.com

10. Contact

Valmont Pagani
Email: support@valmontpagani.com